Trouble Logging In?
- Make sure you are using the correct login link.
- Try using another browser. If you use other Frontline applications, the browser may be auto-filling your username and/or password. Try a browser you don’t normally use.
- Utilize the “Forgot Password” or “Forgot Username” options.
Initial Registration Submission
If you are unable to move past the initial Registration Submission page (shown below), try disabling your pop-up blocker. This might resolve the issue because the credit card information box is a pop-up window.
Disabling Your Web Browser's Pop-Up Blocker
Credit Card Information
If you are unable to move past the Credit Card information box (shown below), please try clearing your cache or try using a different browser.
General Troubleshooting Tips
Credit Card Hold
If you are registered and placed on Credit Hold...
Let us know that you have completed your training by using the "Contact Us" button at the top right corner of any screen in the learning center.