1. Make sure you are using the correct login link.
2. Try using another browser. If you use other Frontline applications, the browser may be auto-filling your username and/or password. Try a browser you don’t normally use.
3. Utilize the “Forgot Password” or “Forgot Username” options.

 Initial Registration Submission

If you are unable to move past the initial Registration Submission page (shown below), try disabling your pop-up blocker. This might resolve the issue because the credit card information box is a pop-up window.

 Credit Card Information

If you are unable to move past the Credit Card information box (shown below), please try clearing your cache or try using a different browser.

 Credit Card Hold

If you are registered and placed on Credit Hold...

The cost is listed on the signup website.

Certificates are normally issued after review, which is approximately 24 hours (one business day) after you have completed training. Follow the instructions for Printing My Certificate below. Or, if you have any questions, please submit a support ticket through the "Contact Us" link.